Reviews
Great job - quick and efficient. Really good quality loft ladder installation. Advice given about the best product to have fitted. I'm very pleased.
Very impressive work by Paul's team, Scott and James. Turned up on time both days, very neat job carried out to a professional standard, friendly and knowledgeable team who kept me informed with progress and explained everything thoroughly, kept things tidy despite the messy nature of the job. Highly recommended.
Excellent job.
Paul consulted on the work I was looking for and offered alternatives plus some additional items, all of which were helpful and allowed me to make an informed decision on the work needed. His responses and a small change I requested to the quote were answered quickly and booking in the work was within a 2 week window. Paul and team arrived on time and were tidy and respectful of my home. The work was completed as agreed and Paul gave additional explanation to share the detail on one less straight forward part of the job, in this way everything was clear and I am very pleased with the work.
Very professional, clean and tidy. Ai€™m probably going to get them back for another job I need doing.
Paul and team arrived on time each day, tidied up after themselves, and completed the work to a high standard. Team was all polite and friendly. Highly recommended.
Paul offered to bring a selection of loft ladders with him, he'd have a look at my loft hatch and the space available in the bedroom for a ladder. Paul arrived with a colleague promptly on the day arranged. I was undecided between 3 ladders, the 3 section alloy ladder, the telescopic ladder and the 3 section wooden ladder. Paul advised the alloy ladder (the cheapest) would be the most suitable for my loft and needs. I appreciated his honesty, he also ensured I was able to operate the ladder safely. Furthermore, he didn't have to modify the existing trap door which was a bonus.
Paul was punctual, polite and professional when he gave me an initial estimate. When I followed up some months later he was very helpful on the phone and then just as helpful in person on the day of the job. He and his team were friendly, worked hard and did a good job. Very pleased.
Team were all very professional, worked quickly installing quality materials. Left the house as tidy as when they arrived.
Excellent service. Professional, punctual, tidy and trust-worthy. I would recommend Paul and Surrey Loft Installations to anyone.